Approvals

Approvals are the human oversight surface for sensitive AI decisions and agent actions.

They are used when a workflow should not proceed on automation alone.

Who Uses It

  • business reviewers approving domain-specific actions
  • risk and compliance reviewers checking policy-sensitive decisions
  • support or operations managers approving customer-impacting actions
  • security reviewers approving sensitive tool or data access

What It Shows

The Approvals surface should make it clear:

  • what action is waiting for review
  • which policy reason triggered approval
  • what context the reviewer needs
  • when the request expires
  • what happens on timeout
  • who approved or rejected the request
  • which session, task, deployment, or trace the approval belongs to

Why It Matters

Human oversight should be recorded as part of the runtime path, not handled in a side channel.

Approvals give Orlo an explicit evidence trail for consequential AI actions.